Privacy Policy.
What terms apply if you disclose information to us?
In accessing our website or entering into an engagement agreement with us, you hereby authorise us to store, disclose and share information about you in compliance with this Privacy Policy. However, this website contains links to other websites. We are not responsible for the privacy practices or content of those other websites
What information do we collect?
We collect personal (including sensitive) information and or company information such as title, company name, name, address, contact numbers and e-mail address, as well as personal identification details. In some credit scenarios, we also collect bank account details, credit card details and employment details. In some litigious matters we may also collect health and other sensitive personal information to assist with your matter. If you choose not to provide us with certain personal information, we may not be able to provide you with the services or products you require.
How do we collect your information?
We only collect personal information when you knowingly provide it or you consent to us obtaining the information from a third party source, such as online search agencies, your accountant, and others who you authorise to provide us with your information. Personal information is collected in a number of ways, including: directly from you, over the phone, via email, within marketing activities and invitation responses, and when you submit information to us though our website, including by email and cookies.
What purposes do we use your information?
We may use or request personal information from you when you engage or seek to engage us, participate in surveys or other research, enter promotion or contests hosted by us, make a payment to us, express an interest in a service of ours, subscribe to our newsletter or legal updates, administer or manage our services, including billing and collecting debts, responding to a query you have, conduct appropriate checks for credit-worthiness and fraud, and when we maintain and develop business systems and infrastructure, including testing and upgrading our systems.
How do we use your information?
We value your trust, so all of our staff adheres to the highest ethical standards in gathering, using, and safeguarding any information you choose to give us. We may disclose your personal information to third parties, for example, to our contractors to whom we contract out certain services. This again would only be for us to conduct our legitimate business activities.
We handle all credit or debit card holder data provided to us within approved third party online credit card processing agents. Your credit card details will be securely provided to such processing agents via Secure Socket Layer (SSL) protocol for processing.
What do we commit to you in using your information?
We undertake not to sell, rent or trade your personal information. We will not disclose personal information to third parties for them to market goods and services to you, except as provided in this Privacy Policy. We will not otherwise use or disclose your personal information to another party unless the use or disclosure is authorised under the National Privacy Principles.
What steps do we take to protect your personal information?
We take all reasonable precautions to ensure that the personal information that we collect and use is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, please contact us and we will correct it. We are committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personal information from loss, misuse or unauthorised access or alteration. We destroy personal information when it is no longer required by us.he difference.
Can I opt out of receiving marketing information from us?
Yes. Your contact details may be used by us for the purposes of sending marketing correspondence or invitations to you. We acknowledge and respect an individual’s choice to opt-out of our direct marketing communications and activities. Should you decide you do not wish to receive marketing or promotional materials from us, please contact our administration team in writing (via email: info@ovartislawyers.com, or letter: Ovartis Lawyers Level 35 Tower One Barangaroo Sydney NSW 2000), being sure to include your name, address and contact details, or if known your matter number.
Who do I need to contact for more information on my privacy?
If you require any further information, have any questions, concerns or complaints about our Privacy Policy or would like to discuss what personal information we have on yourself, please contact our administration team in writing (via email: info@ovartislawyers.com, or letter: Ovartis Lawyers Level 35 Tower One Barangaroo Sydney NSW 2000).
You may access any information we hold about you at any time during Sydney business hours by requesting access by contacting our administration team in writing (via email: info@ovartislawyers.com, or letter: Ovartis Lawyers Level 35 Tower One Barangaroo Sydney NSW 2000). We will deal with your request for such access within a reasonable time. If we refuse access, we will provide you with reasons for the refusal and the relevant provisions of the Privacy Act that we rely on to refuse access. We may recover reasonable costs of retrieving information when you make an access request.